Who we are
Shipping Methods
MOTORET LIMITED offers a variety of shipping methods to accommodate different customer needs. These include standard, expedited, and express shipping options, depending on your location. Shipping costs will vary based on the selected method and the destination.
Processing Time
Orders placed on MOTORET LIMITED are typically processed within 1-2 business days. However, processing times may vary during peak seasons or special promotions. Customers will be notified if there are any delays in order processing.
Delivery Timeframes
Delivery times depend on the chosen shipping method and the destination address. Standard shipping usually takes between 5-7 business days, while expedited and express shipping options can deliver products within 2-3 business days, depending on the location.
International Shipping
MOTORET LIMITED provides international shipping to several countries. Shipping times and costs for international orders may vary, and customers are responsible for any customs duties or taxes that apply to their delivery address.
Order Tracking
Once your order has been shipped, MOTORET LIMITED will send you a tracking number via email. You can use this tracking number to monitor the status and location of your package through our shipping partner's website.
Eligibility for Returns
MOTORET LIMITED accepts returns on products that are unused, in their original condition, and within 30 days from the delivery date. Products that are opened, installed, or damaged are not eligible for return unless they are defective or incorrect.
How to Initiate a Return
To request a return, customers must contact MOTORET LIMITED’s customer support team via email or phone within 30 days of receiving the product. Provide your order number and product details, and our team will guide you through the return process.
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